Q: Are you a factory or trade company? 

A: We are a professional OEM factory, warmly welcome for your visiting.

Q: What is your main product process?

A：Metal CNC machining parts, CNC turning parts, CNC milling parts, precision casting parts, bending and stamping parts

Q: Can we get some sample befor order?

A: 1.For our existing products, free sample can be available,but the the shipping cost is on your account.

  2.For OEM & ODM products, sample cost is about 50-100 USD for each part, but still depends on the processing.

  3.Sample cost is returnable once we receive the mass order.

 

Q: Is the mould cost or tooling fee refundable? 

A: Yes, we promise the mould cost and tooling fee can be 100% refunded when the quantity is considerable.

Q: How to pay the sample cost?

A: PayPal, Western Union, T/T, pls let us know which one is convenient for you.

Q. Can I add my logo on the product?

A: Yes, we can add your logo on the product.

Q: What is the payment term?

A: We accept T/T Western Union, L/C, Paypal.

  For total amount under US$500, 100% in advance.

  For total amount over US$500, 30% T/T in advance, 70% T/T 3days before shipment.

Q: What benefit can we get from you?

A: 1.Competitive price

  2.High quality control : 100% full inspection before shipment

  3.High precision, tolerance can be ± 0.005mm

  4.Non-standard & OEM & customized service provided 

  5.No MOQ, small QTY is acceptable.

  6.ISO 9001:2008 certificated factory, ROHS material used

 

Q: How to handle the complains? 

A: 1.During processing, if found any sizes defective, we will inform the clients and get clients approval.

  2.If happen any complaints after got the goods, pls show us photos and detail complaints points, we will check with the production department and QC depart. Immediately and give solving solution with 6 hours.

  3.If need re-make, we will arrange re-make urgently and ship you new replacement within 5 days. Precision will bear all the cost